Direct WooCommerce integration
Orders pull through automatically with line items, variations, customer notes and shipping rules intact. No CSVs. No middleware to maintain.
WooCommerce gives you control over your store. Rapid Pack gives you control over the operation behind it. Order sync, stock visibility, tracking updates and same-day dispatch - built on ShipHero, not held together with plugins.
WooCommerce stores are some of the most customised in ecommerce. Custom checkout flows. Subscription plugins. B2B pricing rules. Bundles, kits, supplements, trade groups. It works - until fulfilment is treated as an afterthought.
Orders exported as CSVs and re-imported manually
Stock levels drifting out of sync between store and warehouse
Tracking uploaded late, or not at all
Customer service chasing dispatch status with no live view
Plugin conflicts breaking order flow without anyone noticing
Payment-pending and on-hold orders shipped by mistake - or held forever
Growth making the whole setup harder, not easier, to manage
Returns handled in a separate tool that no one trusts
Order statuses behave differently. Stock can be controlled at variation level. Plugins drive a lot of the logic. We run WooCommerce through ShipHero - the same WMS we use for every channel - so orders, stock and tracking move through one structured operation rather than a chain of exports and uploads.
Orders pull through automatically with line items, variations, customer notes and shipping rules intact. No CSVs. No middleware to maintain.
Payment-pending, on-hold, processing and custom statuses all behave the way you have configured them. Orders ship when they should - and not before.
Live stock updates flow back to WooCommerce so the store reflects what is actually in the warehouse. Oversells get caught at the source.
Tracking numbers and shipped statuses post back to Woo, so customer emails, automations and email flows update without anyone touching a CSV.
Bundles, kits, subscriptions, parts, supplements with batch and expiry tracking, mixed-SKU orders and trade-customer setups all handled inside the same operation.
WooCommerce, Shopify, TikTok Shop, Amazon, eBay and wholesale fulfilled from one inventory - not four parallel operations pretending to talk to each other.
WooCommerce is one of the easiest platforms we run. ShipHero connects directly, pulls orders cleanly, respects order statuses, syncs stock back and writes tracking automatically.
Payment-pending orders stay held until they're paid. On-hold orders don't ship by accident. Custom statuses configured in Woo behave the way you set them up.
For brands moving from a setup held together by manual exports, plugin patchwork or a 3PL that "kind of supports Woo," the difference is immediate: orders move through the operation the way the store intended.
WooCommerce isn't difficult. Treating it like an afterthought is.
When their previous 3PL went bust, Ethical Nutrition needed fulfilment restored in days, not weeks. Rapid Pack went live within 48 hours and has supported around 4.5x growth since - handling supplements with batch and expiry tracking, multi-channel demand and 100k+ parcels a year.
For WooCommerce brands moving from a setup that has been outgrown, the operational pattern is the same: structured handover, clean integration, and a fulfilment operation that scales with the business rather than against it.
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Tap the answers that sound closest to your current setup. We'll use them to show whether we're likely the right fit.
Yes. We connect WooCommerce to ShipHero, our WMS, with a direct integration. Orders, stock and tracking sync automatically - no CSV exports, no manual uploads, no middleware to maintain.
The way WooCommerce intends them to be. Orders only enter the fulfilment queue when they reach the status you have configured for dispatch, typically Processing. Payment-pending, on-hold and custom statuses are respected. Nothing ships by accident.
Yes. Stock updates flow back to WooCommerce in near real time, so the store reflects what is physically in the warehouse. This reduces oversells, cancellations and customer service load.
Yes. Tracking numbers and shipped statuses post back to the order in Woo, which means customer-facing emails, automations and any third-party apps relying on order status update without manual input.
Yes. WooCommerce Subscriptions, bundles, kits and configurable products are handled inside the same operation. Batch and expiry tracking is also supported for supplements, food and regulated products.
Most WooCommerce customisation lives in plugins - pricing rules, B2B groups, custom shipping logic, fulfilment statuses. As long as the order data reaches the integration cleanly, we handle it. Where setups are unusual, we scope the integration during onboarding rather than discovering issues in week one.
Yes. WooCommerce is often the centre of a multi-channel operation. We fulfil WooCommerce, Shopify, TikTok Shop, Amazon, eBay and wholesale orders from one stock pool, in one warehouse, on one WMS.
Standard onboarding runs in 2-4 weeks. Emergency onboarding, when a previous 3PL has failed, can be completed in 48 hours, as we did for Ethical Nutrition.
6pm. Orders received before 6pm ship the same working day, backed by SLA.
Honest answer: probably not. Our operation is structured for brands shipping 1,000+ orders per month. Below that, the structure is more than the business needs - and a smaller, simpler 3PL is usually a better fit.
If your store is doing the work but fulfilment is leaking time, accuracy or visibility, the fix isn't another plugin. It's a structured operation underneath it.
Best suited to WooCommerce brands shipping 1,000+ orders per month, or WordPress stores ready to move past manual order handling and plugin-driven fulfilment.