Compliance gaps
Retailer-specific labels, barcodes, ASNs, and EDI requirements that DTC operators rarely encounter.
B2B Fulfilment UK
Structured B2B fulfilment for brands selling beyond DTC
Pallet builds, cartonised wholesale, distributor replenishment, and Amazon Vendor send-ins - handled with the same operational discipline as our DTC fulfilment, with the compliance and reporting B2B buyers expect.
Live trade controlsPO / ASN / SSCC / EDIRetail-grade fulfilment without splitting stock across providers.
Who this is for
Built for brands operating across multiple channels
Most 3PLs treat B2B as an afterthought to their DTC operation. That works until a retailer rejects a pallet for a missing SSCC label, or a distributor chargeback lands because an ASN was filed late.
Rapid Pack runs B2B as a discipline of its own - separate processes, separate quality controls, retailer-specific labelling, and the reporting compliance teams need to keep accounts in good standing.
The problem
Why most 3PLs struggle with trade orders
DTC fulfilment is forgiving. A late parcel costs you a customer service ticket. A late pallet to a major retailer costs you the account.
Mixed order profiles
A single brand might ship eaches to consumers, cartons to independent stockists, and full pallets to distributors - all from the same SKU pool.
Booking and delivery windows
Retailers expect booked deliveries against narrow time slots, not next available courier.
Documentation
Commercial invoices, delivery notes, packing lists, ASNs, and customs paperwork that have to match exactly.
Chargebacks
Errors do not just cost goodwill - they cost margin directly.
A generic 3PL set up for parcel volume rarely has the structure, training, or systems to handle this properly.
What we handle
B2B order types we run today
A focused set of B2B fulfilment workflows, run with the same discipline across every account.
Pallet builds for UK retailers
Pallet picking, layer building, stretch wrapping, SSCC labelling, and booked delivery to retailer DCs. We work to retailer-specific requirements including pallet height limits, mixed-SKU rules, and labelling standards.
Cartonised wholesale to independent stockists
Bulk picks, carton labelling, packing list generation, and tracked delivery to independent retailers, boutiques, and trade accounts. Clear minimum order quantities applied at the pick stage.
Distributor and bulk replenishment
Larger-volume orders to distributor warehouses or brand-owned regional stock points. Configurable PO workflows, ASN generation, and reporting against agreed delivery windows.
Amazon Vendor and FBA prep
Vendor PO fulfilment with full prep compliance - labelling, polybagging, expiry checks, carton specs, and ASN submission. FBA send-ins with case-pack builds, FNSKU labelling, and shipment plans matched to Seller Central.
Order intake
Order intake built around how B2B actually works
B2B orders rarely arrive through a single clean channel. We accept orders through whichever route fits the account. Every route hits the same downstream workflow: validation, stock check, pick path, QC, label generation, dispatch, and confirmation back to source.
Integration and visibility sit inside our fulfilment controls, so no order type bypasses the controls.
Intake methodWhen it fits
Direct platform integrationShopify B2B, WooCommerce, BigCommerce, NetSuite, and other connected channels - orders flow through automatically
EDI / API integrationRetailer EDI feeds, distributor APIs, and Amazon Vendor Central - handled through ShipHero or direct integration
Spreadsheet uploadBulk wholesale orders, trade show batches, or recurring distributor runs - uploaded as CSV or Excel and validated before release
Manual entryAd-hoc orders, sample shipments, replacement stock, or one-off retailer requests - entered directly by your account team or ours
Custom APIIntegrations where standard connectors do not fit - built against your own systems
Compliance
The detail that keeps retail accounts in good standing
Most retailer chargebacks come from operational detail, not product issues. Rapid Pack runs the procedural layer that keeps accounts compliant.
- SSCC pallet labels to GS1 standard, generated at pack
- ASNs filed against agreed lead times
- EDI document handling - 850, 856, 810 and equivalents
- Carton labelling to retailer specification
- Delivery slot booking through carrier and retailer portals
- Pallet specifications - height limits, mixed-SKU rules, layer patterns
- Commercial documentation - invoices, packing lists, certificates of origin where required
- Amazon Vendor PO compliance - case packs, prep, FNSKU/ASIN labelling, ASN submission
- Batch and expiry tracking carried through to the trade order, not just DTC
Compliance is not a separate service. It is how we run B2B by default.
Visibility and reporting
A clear view of every trade order in the system
B2B accounts need different reporting from DTC. Consumer dashboards focus on dispatch times and tracking. Trade reporting focuses on PO status, delivery confirmation against booking windows, ASN filing, and chargeback exposure.
- Live order status across DTC and B2B in one view
- PO-level tracking with delivery confirmation
- ASN and EDI document audit trail
- Pallet and carton manifests on demand
- Monthly performance reporting against agreed SLAs
- Stock visibility across both DTC pickable and B2B bulk locations
Proof
Operating at trade volume
2 millionOrders dispatched annually across DTC and B2B
99.9%Dispatch accuracy measured at the pick line
99%On-time SLA including booked retailer deliveries
10,000+SKUs under management for our largest mixed-channel account
Dartshopper BV runs 2,000-10,000+ orders a week through Rapid Pack across DTC and bulk B2B replenishment, with visibility across both flows. Ethical Nutrition ships 100,000+ parcels a year through us, with batch and expiry compliance carried through every channel.
FAQ
B2B fulfilment questions, answered.
What is B2B fulfilment?
B2B fulfilment is the process of picking, packing, and shipping orders destined for other businesses - retailers, distributors, wholesalers, or marketplaces like Amazon Vendor - rather than individual consumers. It usually involves larger quantities, compliance requirements, booked deliveries, and stricter documentation.
How is B2B fulfilment different from DTC?
DTC fulfilment ships single orders to consumers via parcel carriers. B2B fulfilment ships larger orders - cartons or pallets - to business addresses, often with retailer-specific labelling, ASN reporting, booked delivery slots, and EDI compliance.
Can one 3PL handle both DTC and B2B from the same stock?
Yes. Running both channels through one provider avoids stock duplication, simplifies reporting, and reduces overheads. The 3PL needs separate workflows for each channel, with clear segregation of bulk and pickable stock locations.
What retailer compliance does Rapid Pack handle?
We handle SSCC pallet labelling to GS1 standard, ASN generation and filing, EDI document handling, retailer-specific carton labelling, delivery slot booking, and pallet specification compliance for major UK retail, grocery, health and beauty, and specialist channels.
Do you handle Amazon Vendor and FBA?
Yes. We run Amazon Vendor PO fulfilment with prep compliance, FNSKU labelling, case-pack builds, and ASN submission. We also handle FBA send-ins with shipment plans matched to Seller Central, including polybagging, expiry checks, and carton specifications.
How do B2B orders reach Rapid Pack?
Orders can arrive through direct platform integrations, EDI feeds, retailer or distributor APIs, spreadsheet upload, manual entry, or custom API integrations. Every route hits the same downstream validation and dispatch workflow.
What's the minimum volume for B2B fulfilment with Rapid Pack?
We work best with brands shipping at least 1,000 DTC orders a month or 50 trade shipments a month. Below that, the operational structure we provide is not typically cost-effective compared to lighter-touch alternatives.
Can you grow with us as wholesale volume increases?
Yes. The operation is built for scaling brands. Current mixed-channel accounts ship thousands of weekly orders across DTC and B2B from large SKU ranges, with capacity planning for UK and European trade flows.
Next step
Ready to talk through your B2B operation?
A 30-minute discovery call is the fastest way to work out whether Rapid Pack is the right fit. We'll walk through your current setup, the channels you're shipping into, and where the friction is - and tell you honestly whether we can help.