OfferSwitch 3PLBook a Call ->
DTC FulfilmentHigh-volume fulfilment for DTC brands.B2B FulfilmentPallets, wholesale & bulk distribution.Returns ManagementSimple returns that protect margins.Batch TrackingTrack every batch, expiry & movement.Fulfilment ControlsReal-time visibility & operational control.Brand ExperienceBranded packing and unboxing handled with operational discipline.Customer SupportBrand-matched ecommerce and marketplace support.
Shopify FulfilmentPopularBuilt for Shopify stores ready to scale.TikTok Shop FulfilmentPopularCompliant, fast & built for TikTok Shop.Amazon FulfilmentFBM, multi-channel & vendor support.eBay FulfilmentFast, accurate & policy-compliant.WooCommerce FulfilmentStructured fulfilment for WooCommerce stores.
InfrastructureOur fulfilment centre, systems and operating setup.Cross-DockingMove fast. Reduce handling.Contract PackingPopularKitting, assembly & bespoke packing.Returns-Only ProcessingStandalone UK returns handling.Operational LabsWarehouse-floor technology and optimisation work.
About Rapid PackOur story, approach and why we exist.Rapid Growth ClubUpdatedWorkspace, mentoring and growth support for selected ecommerce brands.West Midlands 3PL CentreOur Oldbury fulfilment centre and central UK operation.Case StudiesReal results from real brands.Shipped On Time GuaranteeStandardEligible orders ship on time or ship free.Operational LabsTechnology and optimisation work we are developing on the warehouse floor.Partner ReferralsEarnRefer ecommerce brands and earn a partner reward.Volumetric CalculatorCalculate DIM weight, billable weight and CBM.
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Accessibility Statement

Making our website usable for as many people as possible.

This statement explains how Rapid Pack Fulfilment Ltd works to make its website clear, practical and accessible, including for people who use assistive technology or have visual, hearing, motor, cognitive or other accessibility needs.

01

Who we are

Rapid Pack Fulfilment Ltd is a company registered in England and Wales.

Company name
Rapid Pack Fulfilment Ltd
Company number
12781768
Registered office
3 Demuth Way, Oldbury, England, B69 4LT
ICO registration number
ZA890331
Email
info@rapidpack.co.uk
02

Our accessibility aim

Our goal is for the website to work well for people who may:

  • Use a keyboard instead of a mouse
  • Use a screen reader or other assistive technology
  • Zoom in or increase text size
  • Rely on clear headings and page structure
  • Need strong colour contrast
  • Need plain English content
  • Prefer reduced motion
  • Use mobile, tablet or desktop devices
  • Have temporary, situational or permanent accessibility needs

Where practical, we aim to follow the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our accessibility benchmark.

03

How accessible this website is

We are working to make our website as accessible as reasonably possible.

You should be able to:

  • Navigate the main website using a keyboard
  • Read pages with clear headings and sections
  • Zoom in without the page becoming unusable
  • View the website on mobile, tablet and desktop devices
  • Understand the purpose of most links and buttons from their text
  • Use enquiry forms with labels and clear instructions
  • Access important company, privacy, cookie and legal information from the footer
  • Contact us if you need information in another format

Core journeys we are prioritising:

  • Understanding our services
  • Requesting a quote
  • Booking a call
  • Contacting the team
  • Reading privacy, cookie and legal information
  • Accessing key service pages on mobile devices

Some parts of the website may not yet be fully accessible. We are continuing to improve this as the website develops.

04

Known limitations

We are currently reviewing the website for accessibility. Known or possible limitations may include:

Areas under review

  • Some images may not yet have complete or ideal alternative text
  • Some decorative images or icons may need clearer handling for screen readers
  • Some colour combinations may need further contrast testing
  • Some animations, transitions or visual effects may need reduced-motion alternatives
  • Some embedded third-party tools, such as booking widgets, videos, maps, forms or analytics tools, may not be fully controlled by us
  • Some older PDFs, downloads, proposal documents or marketing materials may not be fully accessible
  • Some tables, charts, graphics or visual performance data may need additional text explanations
  • Some form validation messages may need clearer accessibility testing
  • Some page components may need further keyboard and screen reader testing
  • Some historical or archived content may not meet the same accessibility standard as newer pages
05

What we are doing to improve accessibility

As we develop and maintain the website, we aim to:

  • Use clear headings and logical page structure
  • Write in plain English where possible
  • Use descriptive link and button text
  • Provide useful alternative text for meaningful images
  • Avoid relying on colour alone to explain important information
  • Maintain good colour contrast where practical
  • Make forms easier to understand and complete
  • Improve keyboard navigation
  • Test key pages on mobile, tablet and desktop
  • Review embedded tools and third-party content
  • Reduce unnecessary complexity in page layouts
  • Add text explanations for charts, data points or visual graphics where helpful
  • Keep accessibility in mind when adding new pages, downloads or design features
06

Third-party content and tools

Our website may use third-party tools or embedded services, including booking tools, forms, videos, maps, analytics tools, advertising tags, CRM integrations and social media content.

Examples may include tools such as Calendly, Google, Meta, LinkedIn, Microsoft Clarity, Zoho or other third-party services used to run, measure or improve the website.

We do not always control the accessibility of third-party tools or embedded content. Where a third-party tool is important to the user journey, we aim to choose practical options and provide alternative ways to contact us where possible.

07

Alternative formats and feedback

If you cannot use an embedded tool, need information in another format, or find an accessibility problem, please contact us.

You can ask for information to be provided in:

  • A plain text email
  • A larger text format
  • A more accessible document format
  • A phone call or video call explanation
  • Another reasonable format where we can provide it

For alternative format requests, please tell us:

  • The page or document you need help with
  • The format you need
  • Your name and contact details
  • Any deadline or urgency

For accessibility feedback, please include:

  • The page URL
  • What you were trying to do
  • What went wrong
  • The device and browser you were using, if known
  • Any assistive technology you were using, if relevant
  • Your preferred contact details if you would like a response

Contact

Email info@rapidpack.co.uk. We will try to respond within a reasonable timeframe and use feedback to improve the website where reasonably possible.

08

Ongoing review and legal note

We aim to review this statement when:

  • We make significant design or content changes
  • We add new tools, forms or embedded services
  • We receive accessibility feedback
  • We complete accessibility testing or audits
  • Legal, technical or best-practice guidance changes

Legal note

Rapid Pack Fulfilment Ltd is a private business and is not publishing this statement as a public sector accessibility statement. However, we recognise the importance of making reasonable adjustments and providing accessible information where reasonably possible.

This statement explains our current approach and commitment to improving accessibility. It does not create contractual rights or override any separate agreement, service terms or legal obligations.

Related legal information

You may also want to read our Privacy Notice, Cookie Policy, Website Terms of Use and Modern Slavery Statement.

Privacy NoticeCookie PolicyWebsite TermsModern Slavery