Branded packaging fulfilment UK
The unboxing moment is your brand.
Your parcel is often the only physical touchpoint your customer gets after checkout. We turn fulfilment into a controlled customer experience layer: branded packaging, custom inserts, VIP rules, fragile handling, gift packing and proof-of-pack documentation.
100k+branded parcels shipped yearly for one health brand
Customer experience layer
Not just packed. Presented, protected and controlled.
The warehouse floor is where brand consistency either survives scale or quietly falls apart. We document every fold, insert, label, note and packaging rule so the order arrives looking like it came directly from your own studio.
Packaging types
Every box tells the customer what kind of brand you are.
We support practical DTC packaging, luxury gifting, retail-ready presentation and campaign-specific pack builds without turning your fulfilment process into guesswork.
Black rigid boxes
Luxury packs for high-AOV, gifting and premium product launches.
LuxuryWhite printed boxes
Clean canvas packaging with full-colour brand print and crisp presentation.
PremiumBrown kraft boxes
Sustainable, practical and warm. Strong for everyday DTC dispatch.
EcoFull-colour printed boxes
Brand-wrap, campaign artwork, custom die-cut and seasonal pack runs.
BrandDust bags & garment packs
Folded fashion, tissue layering and garment presentation that travels well.
FashionGift sets & assemblies
Multi-item kits, ribbon finishes, inserts and gifting configurations.
GiftInfill & presentation
Texture, colour, protection and theatre.
Tissue, crinkle fill, foam, pulp, dust bags, ribbon, seals and eco void fill all have a job. Some protect. Some present. The best packaging does both.
🌈Branded tissue paper
Coloured or printed tissue folded into the box to create a first-look moment.
🌿Kraft shredded fill
Natural crinkle fill and eco void options for soft presentation and protection.
🫧Foam inserts & moulded pulp
Structured protection for fragile, glass, electronic or premium items.
👗Garment folding
Brand-approved folds, tissue layering, dust bags and QC checks for apparel.
📡Smart tags & NFC
QR tags, NFC labels and authentication details applied during packing.
✨Ribbon, seals & finishes
Gift wrap treatments, sticker seals and campaign-specific presentation rules.
Branded packing needs a repeatable rhythm.
Premium presentation only works at scale when every fold, insert, seal and label is part of a clear station process. We build the packing flow around your brand rules so the finish stays consistent even when volume moves quickly.
- Documented packing steps for branded and bespoke orders
- Clear station instructions for tissue, inserts, labels and finishes
- Consistent presentation without slowing down fulfilment speed
Bespoke fashion packing in motionOrder #84291Emma Johnson
IF tag = VIP -> black rigid box + tissue wrap + ribbon sealIF tag = GIFT -> no-price invoice + branded gift cardIF tag = PHOTO -> photograph before seal, attach to orderIF returns_enabled -> carrier-matched label inside parcelShipHero control panel01 02 03 04 05
Packing rules your team can trust.
ShipHero tags turn customer intent into packing instructions. VIP, GIFT, FRAGILE, PHOTO and custom tags can control packaging, inserts, invoices, returns labels and documentation.
Order tag rules
Tags like VIP, GIFT, FRAGILE, PHOTO and HANDWRITTEN trigger the right packing instructions at station level.
Full-colour invoices
Client-specific invoice templates print at pack time. Gift orders can remove prices; subscriptions can add loyalty messaging.
Returns labels included
Carrier-matched returns labels can be placed inside the box at dispatch, reducing post-purchase friction.
Packing notes at station level
Specific SKUs, edge cases and seasonal configurations can display documented packing notes for the packer.
Photo and video on pack
Proof-of-pack images or videos can be triggered by order tag or applied to high-value SKUs by default.
Special handling
When standard isn't enough.
These are the workflows that separate branded fulfilment from commodity pick and pack.
Fragile & high-value items
Glassware, ceramics, electronics and supplements packed with documented void-fill and protection rules.
Fashion presentation
Garments folded to a signed-off method, wrapped in tissue and packed into dust bags or branded boxes.
NFC and smart labels
NFC tags, QR swing tags and authentication stickers applied and logged during the pack process.
Batch and expiry tracking
FEFO picking, batch-level traceability and expiry-aware packing for regulated or date-sensitive goods.
Gift set assembly
Multi-product configurations, seasonal bundles and campaign kits assembled to a documented planogram.
Handwritten notes
Real handwritten thank-you cards or VIP messages added by tag, campaign or order list.
Proof-of-pack photography
Pre-dispatch photos attached to order records for quality, claims and premium customer reassurance.
Returns-ready packing
Returns labels, instructions and documentation included inside the parcel before dispatch.
Inserts & documentation
Everything that goes inside the box has a rule.
We manage the stock, reorder points, selection logic and insertion process for the printed details that make a parcel feel like it came from your brand.
Full-colour invoices
Branded invoices and packing slips printed only when needed, reducing waste and keeping order detail accurate.
Leaflets & postcards
Product education, cross-sell cards, QR codes, loyalty inserts and campaign postcards managed by stock level.
Handwritten notes
Personal cards for VIP, subscription, loyalty or gifting orders. Genuine handwriting, not print simulation.
Returns labels
Pre-packed carrier labels and returns instructions inside the box for a smoother post-purchase journey.
Smart tags
NFC, QR and authentication labels applied cleanly as part of the pack spec.
Brands we pack for
The brands that trust us to represent them.
The unboxing experience is part of our product. Rapid Pack understand that and execute it consistently at scale.
Eight Sleep / premium sleep technology
100,000+ parcels a year, every one packed correctly. The branded insert programme lands exactly as designed.
Ethical Nutrition / health supplements
Chipolo / five-year partnershipDartshopper / 10,000+ SKUsShipHero controlled packing
Common questions
What brands ask before they switch.
Can a 3PL handle branded packaging and custom inserts?
Yes. Rapid Pack handles branded boxes, custom mailers, tissue paper, leaflets, handwritten notes, full-colour invoices, returns labels and campaign inserts as part of a documented packing specification.
How do you manage VIP packaging rules?
VIP packaging rules can be controlled through ShipHero order tags. A VIP tag can trigger a black rigid box, tissue wrap, ribbon seal, handwritten note, photo on pack or any other agreed packing rule.
Can you include handwritten notes with ecommerce orders?
Yes. Handwritten notes can be added to all orders, specific campaigns or tagged orders. Clients supply the card stock and message template, or provide order-specific messages.
Do you offer gift packaging fulfilment?
Yes. Gift packaging can include premium boxes, tissue, ribbon, no-price invoices, gift messages, inserts and photo documentation where required.
Can you pack fragile items safely?
Yes. Fragile SKUs can be packed with foam inserts, moulded pulp, air pillows, bubble wrap, double boxing and documented handling rules based on item value and breakage risk.
Can you photograph or video orders before dispatch?
Yes. Photo or video documentation can be triggered by order tag, product value or client rule. Images can be attached to the order record for customer reassurance, claims evidence and QC.
Can returns labels be included inside the parcel?
Yes. Carrier-matched returns labels and printed returns instructions can be included inside the parcel at dispatch, helping reduce customer service contact after delivery.
How do ShipHero tags control packing instructions?
ShipHero tags can trigger packing rules at the station, including box type, insert selection, invoice template, fragile handling, gift options, handwritten notes and photo-on-pack requirements.
Get started
Tell us what your unboxing should feel like.
We'll map your packaging spec, configure your ShipHero packing rules and build a documented process before your first order ships.