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Fulfilment pricing UK

Transparent 3PL pricing for brands that need the full picture.

Most fulfilment quotes look simple until the invoice arrives. We show how the cost is built, what can move the number, and where hidden charges usually appear.

Typical quoteAll-in fulfilment rate
Pick and packBundled
PackagingUnclear
Carrier surchargesBuried
StorageFlat

Low headline rate. Harder invoice conversation later.

vs
Rapid Pack quoteItemised operational model
Pick and packShown
PackagingScoped
Carrier surchargesVisible
StorageActual use

Every major charge has a reason and a line item.

1,000+Orders per month fit
2M+Parcels shipped annually
99.8%Pick accuracy
48hrTypical quote turnaround
How pricing is built

Fulfilment cost is not one number. It is a set of operational drivers.

Monthly order volumeAverage items per orderSKU countProduct size and weightStorage profileSales channelsReturns ratePackaging requirements

A proper quote looks at the work your operation creates: the volume, the product profile, the stock footprint, the channels, the returns and the support layer needed around it.

What we charge for

The main cost lines are clear before anything ships.

We would rather have the margin conversation before onboarding than hide it inside the first invoice.

01

Pick and pack

A scoped operational rate based on volume, item count, order profile and packaging complexity.

02

Storage

Billed against the actual footprint your stock occupies, with lower bulk rates for deep stock.

03

Packaging

Plain or branded packaging priced transparently, with custom requirements scoped before go-live.

04

Carrier costs

Courier rates and surcharges shown clearly, not hidden inside a vague all-in figure.

05

Returns

Receiving, inspection, grading and restock or quarantine based on your agreed rules.

06

Goods-in

Receiving, checking, put-away and stock updates charged in a way that reflects the inbound work.

Hidden costs

Where 3PL pricing gets hard to compare.

Two quotes can look close on paper and still land far apart once storage, packaging, surcharges, returns and manual work are included.

Ask for the invoice structure, not just the headline pick fee.
Low headline pick fee

Often balanced by packaging margin, admin charges or less favourable carrier rates.

Unclear storage model

Flat storage allocations can punish small SKUs and slow-moving stock.

Bundled shipping

Carrier fuel, residential, oversize and peak charges can disappear inside marked-up rates.

Peak surcharges

November and December pricing needs to be visible before the season arrives.

Manual work charges

Rework, relabelling and special handling should be agreed before the work happens.

Exit terms

Stock transfer costs and offboarding terms can matter as much as onboarding fees.

Billing transparency

Every invoice itemised. Every charge explained.

Weekly or monthly billing is available depending on the cash-flow rhythm that works for your operation.

Itemised invoice breakdown

Pick fee, packaging, carrier cost, returns and storage are separated.

Carrier surcharges shown clearly

Fuel, residential, oversize and peak charges are visible.

Storage tied to real footprint

Small SKUs should not be charged like they occupy empty pallet space.

Manual charges agreed first

Special handling and rework are quoted before the work is done.

Support layers

Choose the support layer that matches your stage.

Some brands need clean fulfilment in the background. Others need active operational improvement and growth planning.

Layer 01

Core fulfilment support

Included as standard
  • Day-to-day operational communication
  • Issue resolution
  • Standard reporting through ShipHero
  • Direct operations team contact

Suits stable brands who need fulfilment to run cleanly without extra management overhead.

Layer 03

Growth support layer

Add-on
  • Customer support integration
  • Packaging improvement
  • Carrier mix optimisation
  • Launch and peak planning

Suits brands using Rapid Pack as their operational backbone, not just their warehouse.

Common pricing questions

What ecommerce brands ask about 3PL pricing.

How much does ecommerce fulfilment cost in the UK?

UK 3PL fulfilment commonly lands between 2.50 and 6.00 GBP per order all-in for standard ecommerce parcels, but the real figure depends on order volume, product size, packaging, channels and storage. Rapid Pack quotes from the operational drivers of your business rather than a generic category average.

Why do 3PL prices vary so much?

Providers charge the same components differently. One may use a low pick fee and recover margin through packaging, another may show more in picking and pass packaging closer to cost. Carrier rates, storage models, setup fees, minimums, peak surcharges and exit terms all affect the final number.

How do you charge for storage?

Storage is based on the footprint your products occupy in picking locations, calculated from actual product dimensions where practical. Bulk inventory and slow movers can sit on a lower bulk-pallet rate. This is fairer than charging every small SKU as though it fills a pallet.

Do you publish fixed fulfilment rates?

No. We publish the structure of how we charge, but exact rates depend on volume, SKU profile, channel mix, storage requirements and handling complexity. After a short pricing conversation, you receive an itemised quote with the charges explained.

Are courier surcharges included in your shipping rates?

Courier costs and courier surcharges are shown clearly. Fuel, residential, oversize and peak charges are itemised rather than quietly folded into a marked-up shipping rate.

Do you charge a setup or onboarding fee?

Onboarding is scoped upfront because proper setup takes real operational time. Where there is a setup fee, it is discussed transparently and can often be waived across the contract term depending on the partnership structure.

Is there a minimum monthly charge?

Yes, but it is set against the operation being built around your account rather than used as a penalty for a quiet month. We discuss it openly during pricing so it is not buried in the contract.

Do you require a long-term contract?

We usually work on 12-month contracts backed by written SLA commitments. The contract gives both sides stability, and the SLA gives you protection if we do not deliver against agreed performance standards.

Do you charge for goods-in?

Yes, on a scoped inbound basis. The fee covers receiving, checking, put-away and stock updates against the inbound shipment, including pallet unloading or inspection where applicable.

Can fulfilment costs reduce as my brand grows?

Yes. Pick rates, packaging terms and carrier rates can improve as volume moves through defined bands. Pricing can be reviewed as your volume grows, rather than waiting for contract renewal.

Do you offer branded packaging?

Yes. We can work with your existing branded packaging or help source new packaging. Branded packaging is scoped clearly so you can see the material and handling costs separately.

Do you handle returns and how are they priced?

Yes. Returns are charged per return and cover receiving, inspection, grading and restock or quarantine based on your rules. Rework such as relabelling or repackaging is quoted separately before it is done.

Can you help compare my current fulfilment costs against yours?

Yes. Send your current 3PL invoice or quote and we can walk through it line by line, including what is competitive, what is marked up and what may be missing.

What information do you need to quote accurately?

We need monthly order volume, average items per order, SKU count, product size and weight, storage profile, channels, UK versus international split, returns rate, packaging requirements and any special handling needs.

Honest fit assessment

When our pricing works and when it probably does not.

Stronger fit if

  • You ship 1,000+ orders per month consistently
  • You sell across Shopify, Amazon, eBay, TikTok Shop or wholesale
  • You have outgrown a small warehouse or lost focus at a larger 3PL
  • You want invoice clarity more than a suspiciously low headline rate
  • You want pricing reviewed as volume grows

Probably not the right fit if

  • You ship fewer than a few hundred orders per month
  • You are optimising only for the lowest possible per-order rate
  • You do not have stable SKU, weight or packaging data yet
  • You need a flat all-in price before any operational discussion
  • You do not expect volume or complexity to grow
Get started

Get a real quote built around your operation.

Tell us your monthly volume, sales channels and product profile. We will give you an itemised quote and explain what is driving the number.

20-minute call. No obligation. Quote within 48 hours.