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B2C / Merchandise

Natural History Museum

High-volume global fulfilment support during a major merchandise collaboration, clearing back orders quickly and restoring daily dispatch control.

Natural History Museum fulfilment case study
Key changes

  • Took over during a major backlog caused by high demand

  • Moved stock and cleared back orders in 3 days

  • Supported daily dispatch with 99% shipped on time

  • Held daily operational calls during onboarding and stabilisation

  • Shipped globally to over 100 countries